Return Policy

Returns are accepted within 90 days of the original purchase date. To be eligible for a return, the item must be in its original condition with all original packaging and materials included.

Items returned with visible wear (such as scratches, stains, or damage) or missing components may receive a partial refund instead of a full one, depending on the condition upon arrival.

Return Address:
Alexandria Computers LLC
P.O. Box 880592
Boca Raton, FL 33488-0592
USA

Be sure to include the following with your return:

• Full name of the buyer
• Date of purchase
• Method of payment used

To help us process your refund quickly, please email us the tracking number as soon as you ship the item. If we receive a package without prior notice, it may delay the refund process.

Alternative Option: If returning the item is not worth your time or postage — or if the item has been lost or damaged — we offer an optional refund of $10 less than your original payment. This helps cover the cost of packaging contents and eliminates the need to mail anything back. Just contact us to request this option.

Please note: Shipping/postage charges are not refundable, as those funds are paid directly to the shipping carrier and cannot be recovered by us.